Telesteps Rescue Line Maintenance Kit
In Stock
Order before 2pm — Est Delivery: 4-5 working days
Store Collection
Collect from Town Tools, Northampton
Usually ready in 4-5 working days · View store details
In Stock
Order before 2pm — Est Delivery: 4-5 working days
Store Collection
Collect from Town Tools, Northampton
Usually ready in 4-5 working days · View store details
Telesteps Rescue Line Maintenance Kit keeps your ladder clean and safe. Your telesteps product should be stored clean, particularly the telescopic tubes and rungs. Dirt, filings, paint spots, glue etc. must be cleaned after each use, and before the ladder is closed. If your ladder is soaking wet, fully extend the ladder, wipe off and keep it extended until the ladder is completely dry.
The ladder is not safe if any of the parts are damaged or worn out. Don’t use the ladder if it needs to be repaired. Replace damaged parts or/and contact your authorized service workshop for assistance. Any repair work must always be carried out by an authorized service workshop.
Treat your Telesteps Products with care and it will retain its unique properties. Follow strictly recommendations and steps, in order to always have a safe product ready for your daily challenges.
The Telesteps Maintenance Kit includes:
1 x High Quality Microfiber Towel.
1 x Cleaning Sponge to remove dirt and other stains on the products.
Maintenance Instructions & Yearly Inspection Plan.
Processing & Shipping: Most orders ship within 1–2 business days, weekdays only, with possible delays during high volume periods.
Free Delivery Threshold: Shipping is free to mainland UK on orders over £40, otherwise £2.99. Certain UK locations may incur extra charges based on size and weight.
Northern Ireland Shipping: All orders, regardless of order value, incur a flat rate of £9.99. This fee will be applied at checkout.
Carriers: We use Royal Mail, Evri, DX and DHL depending on order value, location and parcel size. Most orders ship on a 24-hour service, whilst others may use a 48-hour service.
Customs & Duties: Customers are responsible for any applicable customs fees, duties or taxes.
Tracking: You'll receive a confirmation email with a tracking number once your order has shipped.
60-Day Return Window: Unused items in original packaging can be returned within 60 days for a full refund.
Refund Process: Once approved, refunds are processed to the original payment method, typically within 7 days.
Defective or Damaged Items: Contact our customer service team at onlinesales@towntools.co.uk for replacements or further support.
Return Shipping: Buyers are responsible for return postage on unwanted items. We recommend using a trackable shipping service or insurance for items over £50.
For full details, please see our Returns and Refunds Policy.
Questions or Concerns: Our friendly team is here to help with orders, product information and general enquiries.
Email: onlinesales@towntools.co.uk
Response Time: We aim to reply as quickly as possible during our normal business hours.
For more details or to send us a direct message, please visit our Contact Us page.